"Apex Investments- AI's principals have been instrumental in funding the governments across globe till 2005 aftermath they have ventured into the retail side of financing."

•Investment Properties with Assured Rentals(4%-12% p.a) •Home Buying •NRI Investments •Commercial & Corporate Investments •Property Portfolio Building •Commercial Leasing/Renting •Home & Commercial Loans •Free Consultancy for Buying/ Selling/Leasing of Residential & Commercial Properties We Provide professionally designed customised solutions right from acquiring property to selling or giving it out on lease. A highly experienced & professional team which can be relied upon for fast transactions & proper documentation with 100% transparency. Products:Residential Plots,Bungalows,Luxurious Villas,Apartments,Office Spaces & Farm Houses. We guide investors to make the best of resources available,believe in offering unmatched quality and committed services redefining the value of your investments.In nutshell a customer focused company delivering excellent real estate services.

""Connexions Abroad" a customer focused company which has carved a niche in Indian Real Estate Industry by delivering customized solutions to their clients globally for their home buying & Investments needs."

Provide hands-on assistance to team, both through direct intervention and mentoring. Be single point of contact with the team leads through effective communication on key deliverables and soft issues. Ensure quality reporting and work with Operations Manager to build a highly effective measurement and reward systems based on empirical data. Help the new recruits to come up the learning curve side by side maintaining SLA and KPIs thru team leads & Ops managers Dealing with day to day HR and Admin Issues. Embody the spirit of excellence through team building, able leadership and sound man-management skills. Be directly responsible towards fostering the development of team by motivating them and ensuring career advancement and a long-lasting relationship of the team with the Company through feedback and counselling. Develop strong inter-personal relationship with the team to cohesively bond them together with the Company and integrate them with the vision and core values. Provide support to the team by acting as the top level of escalation of customer related queries to accomplish the goal of providing exceptional customer experience.

"Severn Trent Retail Services (Contact Centre) is a part of Severn Trent Water PLC, the waterboard for Midlands having a customer base of over a million.
Managed and developed team of 46 leaders & advisors and aided them in delivering exceptional customer service by ensuring they achieve optimum output, quality and productivity standards. Provided a boost of annual sales by 24% during my stay with the company.
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Being One of the consistent top performers of the company personally tele sold on various projects from credit cards to phones and from websites to appointments. Chosen out of 400 agents, thereby undergoing a training for the “Professional Teleselling Skills” by Achieve Global (USA) Preparation of Performance Analysis Reports. Have been recognized for the performance by receiving letters of appreciation from the management. Efficient handling of escalated inbound customer service and technical calls with excellent C-Sat, C-Res and AHT. Providing effective solutions to customers with discrepancies Active “Floor Support” & Team’s Process Trainer (Client Specific) Helping new recruits and my team members to overcome the initial hiccups & shorten the learning curve. Consistently over achieving and hitting targets in line with company’s expectation by 40%. Achieved highest target incentive of all times.