 Setting up the Factoring operations unit at the Bank, including assessing/identifying relevant specialised software/hardware; Assisted in preparing and circulating the Factoring Product Paper within the Bank  Defining and Implementing business policies and processes, including the Operations Policy Manuals and Standard Operating Procedures, for running the Factoring operations of the Bank in an efficient, proactive and streamlined manner  Undertaking internal/external familiarization of the product (including training/knowledge sharing) with Bank personnel/customers (existing and prospective) for creating awareness of the product and for developing business  Setting up the Factoring book on “manual” system (pending successful run of the Factoring software); Successfully transited to an automated/specialized factoring software system; Managed both systems during the transition to ensure proper reconciliation/reporting  Conducting “end-to-end” testing of the Factoring product/software and related products/ software under various UAT setups, while maintaining high standards of delivery and TAT  Managing the MIS for management use and overseeing all post sanction activities including monitoring of the collection activity for minimizing overdues and for audit purposes  Monitoring the hardware/software systems and processes to efficiently run the business and interacting with vendors/service providers for sourcing viable and cost effective solutions  Ensuring smooth client service and relationship by monitoring the Clients’ accounts, including Client interaction for resolving credit issues and developing customer relationships  Developing relationships with the Credit Insurers and assessing requirements for providing and ensuring quality Non Recourse (credit protected) business, including limit management  Developing the Factoring portfolio to levels of about AED 200 mio (USD 55 mio) in Assets, AED 100 mio (USD 30 mio) in Funding and AED 300 mio (USD 85 mio) in Turnover within a year  Initiated process for setting up Factoring operations at overseas locations of the Bank (Qatar/Bahrain) and for introducing the concept of Islamic Factoring – a world first  Assisting the Head (Trade Operations) in identifying/rectifying process gaps in certain Trade Finance areas such as Guarantees, Letters of Credit, Approval processes, etc.

"A Non Banking Financial Institution (NBFI) with diverse shareholding (45% Public, 45% Foreign / Institutional). It specializes in structured financial products for Infrastructure Equipment & Project Finance, in both the Domestic and International markets and had about INR 3,500 Crores (USD 750 mio) in assets on a capital base of INR 450 Crores (USD 100 mio)"

 Implementing, supervising and refining business processes and procedures for effectively running the Factoring operations of the Bank; Overseeing the transactions necessary to effectively service the Factoring business (both Domestic and International), while maintaining high standards of delivery and TAT  Successfully supervised transition of the Factoring book from a manual based system to an automated and specialized factoring software system; Managing both systems till rundown  Ensuring smooth client service and relationship by monitoring the Clients’ accounts, including Client interaction for resolving credit issues and developing customer relationships; Managing relationship with COFACE/NGI, the Credit Insurers, for ensuring quality policy and limit management standards  Managing the MIS (Factoring) of the Bank for Management use and overseeing all post sanction activities including documentation and monitoring of collection activity  Monitoring activities of the International Desk to ensure high level of expertise in International Factoring, including EDIFactoring; Maintaining relationship with International/Correspondent Factoring Companies and with Factors Chain International (FCI), Netherlands  Monitoring the hardware/software systems and processes to efficiently run the business and interacting with vendors/service providers for sourcing viable and cost effective solutions

"A joint venture between Bank of America (formerly NationsBank), Industrial Finance Corporation of India Ltd (IFCI) and Mohan Group of Companies, for providing factoring services (trade finance/receivables management) to/for Domestic/International clients and markets – Pioneer in Export Factoring and First in the Private Sector to provide factoring services in India."

 Assisted in developing the company's portfolio (both Domestic and Export) from "near zero" to levels of about INR 300 Crores (USD 70 mio)  Overseeing the credit, risk evaluation and collections activities of the client portfolio (both Domestic and Export) in various sectors  Managing the entire portfolio through Credit Controllers/Credit Officers, Client Relationship Managers/Officers and Field/External Resources, for ensuring creditworthiness  Structuring and formulating policies and procedures, including the Credit and Operations Policies, for controlling risk/internal audit and for monitoring the company's exposures  Developing processes for effective risk control/management/collections, thereby ensuring efficient turnaround and assisting in generation of fresh and viable business  Actively participating in the client approval process, and in the general management of the Company, as member of the Company’s Credit and Management Committees  Monitoring the collection activity for minimizing overdues and bad debts, taking proactive measures for fraud prevention/control and interacting appropriately with legal entities  Strategising, implementing, supervising and refining Business processes and procedures for running the operations of the Company in an efficient, proactive and streamlined manner  Effectively overseeing the operational transactions necessary to service the Company’s Domestic and International businesses, while maintaining high standards of delivery and TAT  Managing the MIS of the Company for Management and Board use and overseeing all post sanction activities including documentation and audit monitoring

"A joint venture between Bank of America (formerly NationsBank), Industrial Finance Corporation of India Ltd (IFCI) and Mohan Group of Companies, for providing factoring services (trade finance/receivables management) to/for Domestic/International clients and markets – Pioneer in Export Factoring and First in the Private Sector to provide factoring services in India."

 Was responsible for handling over 60% of the Company’s business and performed credit/risk evaluation of clients in the Corporate and Retail segments (including SMEs); apprised proposals and assisted in the approval process  Appraised and handled operations (documentation and post sanction activities) for both Corporate and Retail (including SMEs) clients seeking both short term (ICDs, Bills, Equity backed) and long term (Lease, Hire Purchase, Hypothecation) funds  Monitored the portfolio, supervised Credit Operations for documentation and collections, and took proactive measures for fraud prevention and control; maintained and analysed databases on the sanctioned facilities and monitored Industry and Corporate trends  Actively assisted Corporate Credit in formulation of policies and procedures for lending, controlling risk and collections, and in the development of processes for efficient turnaround, effective risk management and for generating fresh businesses  Liaised with various agencies including International Finance Corporation (IFC) Washington, Financial Institutions, Banks, NBFCs and Corporates; was an effective coordinator for Environmental Risk Management with IFC Washington

"A Non Banking Finance Company (formerly SRF Finance Limited) owned by GE Capital India"

"A Non Banking Finance Company (promoted by ITC Ltd/ITC Group)"

 Trained in various aspects of Banking, with specialisation in Foreign Exchange and Credit Management at the Branch level  Handled and processed all types of Foreign Exchange transactions, including Trade Finance (viz., appraisal of Import/Export Letters of Credit, their establishment and follow up, handling of import and export documents, assisting clients on matters related to export and export finance and processing of Foreign Currency transactions under various mechanisms)  Advised clients on Forex liability management, interfaced with Dealing Room and handled Correspondent Banking relations with Overseas Banks/Branches at the Branch level  Serviced and counselled NRI clients of the Branch on various aspects of NRE deposits and investments, and assisted in developing/building customer relationships  Appraised and processed credit viability of customers in various sectors and other related Banking activities  Liaised with the Reserve Bank of India, Banking Institutions and other Constituents in matters relating to Foreign Exchange and International Banking, and developed and sustained Corporate client relationships - clients included the ITC group, ONGC and the Tata group