•Providing functional inputs to the Project •Act as subject matter expert for Cards •Understand user requirements and enhancement needs •Provide Inputs to In country Business on alternate solution •Interacting CTL team in providing development requirements •Interacting on projects and integrations with third parties involved •Evaluating the Requirement and development needs •Negotiating pricing and timelines for the development requirement •Conduct Impact analysis on changes •Resolving system issues by providing fixes with CTL team

"Waseela Equity is the market pioneer for payroll cards solutions in the UAE. Established in 2005 with the vision of changing the entire payroll system for Employers and giving the Workers an opportunity to get accustomed to latest technologies, Waseela Equity offers Electronic Payroll processing services to 85,000 workers with the full support and recognition of the U.A.E. Ministry of Labor. This figure is expected to exceed 250,000 within the coming 2 years.

Waseela Equity focuses on bringing automated and secure payroll and remittance system giving the taste of modern banking to the un-bankable sectors and making the cumbersome process of payroll/remittance easy for the Employer and Employees.

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Management of post-acquisition of fraud in credit cards by way of transaction monitoring basis effective parameters.•Continuous monitoring of efficiency of CTL Fraud guard and to check & improve the efficiency of triggers of fraud management system.•Prevention of unauthorized transaction usage through appropriate control measures such as blocking of accounts based on analysis of reports.•Investigation of transaction related Fraud cases.•Setting up and Management of Fraud Tele calling unit, guidance and training to the telecallers to handle various kinds of outgoing calls and appropriate actions.•Fraud agency management by monitoring the day to day activities and providing a continuous feedback to them on their work.•Follow up with insurance company for recovery of insured fraud losses.•Compilation of Fraud MIS for the country.•Internal relation with sales, service, authorization, collections and operations•Providing business requirements for development of CTL Fraud Guard system •

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"Deutsche Bank is a leading global investment bank with a strong and profitable private clients franchise. A leader in Germany and Europe, the Bank is continuously growing in North America, Asia and key emerging markets. With 80,277 employees in 72 countries, Deutsche Bank offers unparalleled financial services throughout the world. The Bank competes to be the leading global provider of financial solutions for demanding clients creating exceptional value for its shareholders and people. "

Responsible for management of the credit cards’ correspondence, email and merchant disputes resolution processes off-shored to India Participated as member of the migration team for credit cards’ correspondence, email and merchant disputes resolution processes off-shored from USA to India Manage recruitment and process training of staff members Participate as member of a project team to improve process efficiency, productivity and enhancements to IT systems for the USA and India

"# JPMorgan Chase (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion.

# We operate in more than 60 countries.

# We have more than 200,000 employees.

# We serve millions of U.S. consumers and many of the world's most prominent corporate, institutional and government clients.

# We are a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity.

# We are a component of the Dow Jones Industrial Average.

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Conducting fraud investigations as a member of the investigation wing Review reports generated by the fraud forecasting model Review transactions for authorization on the basis of exception parameters Assist in the preparation of customer delinquency reports Agency management/Fraud Investigation/MIS Fraud reporting to RBI and association/Dispute Handling Processing new application for issuing Credit cards Completed UAT and implementation of Fraud Forecasting and Prediction Queuing System for Merchant Acquiring System Member of Project team involved in implementation, Training moving Manual Application into HCC2 system Team member involved in Implementation Application Scoring system Successfully tested and handed over the Satyam MasterCard Negative database to Application Processing Unit.

Recoveries for Auto loans and Personal loans Delinquency forecast Agency management MIS Repossession of Cars Dispute Handling Handling Merchant calls for authorization on Credit card transaction Member of Core team for Migration of Authorization Unit for External Agency to Citicorp in Mumbai Setup and successful handover of CCU (Customer Correspondence Unit) for retail customers (Auto /Personal/Housing loan customers)

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