Dilip John
Associate at JP Morgan     Houston, Texas, United States     Banking
JP Morgan
Houston, Texas, United States
Q & A ; Interviews ; Conferences ; Training ; Consulting
    (11 connections)
- Trading Support for application and systems. Trader and Client facing. Includes ION Trading MarketView platform, iCubic, REDI (trading platform), FIX trading, Algorithmic Trading (DMA), operations support.
· SME for HP Openview in Goldman Sachs Mission Control
· Financial Applications Support Group supporting Clients, Development, and Operations Groups. Role encompasses Systems Administration duties, patch installs, Quality Assurance (QA), Application Support. Fixed Income Products, Sybase, ASP, Windows platforms.
· Responsible for creating infrastructure for testing and on ad-hoc basis. Configuring distributed environments, setting up clients/users, production runs, etc. This was using the global infrastructure.
· Lead contact for operations and support groups on issues w/ system and production runs 24/7.
· Maintain and creating tools for the operations groups for monitoring and collecting data on production operations.
· Member of Change Management Team, Quality Assurance and Release Management. Responsible for implantation of code within the global distributed environment.
· Support of front, middle and back office users, working with systems analysts and developers, defining and troubleshooting issues related to derivative system usage in multi-tasking role. Heavy interaction with traders, Market and Credit Risk Groups in high stress situations and supporting operations batch group.
· Userbase extremely large, responsible for 500+ scripted batch operations and scheduled jobs
· Financial Products dealt w/ were derivatives(swaps, options, etc), as well as equities on the Fixed Income business side.
· Reviewing overnight production runs, creating backup infrastructure, configuration changes, and QA. Working traders, operations teams, developers. Reviewing and planning Change Management requests, including staging and rollback plans. Managing the source code environment.
· Troubleshooting applications and systems.

Business Profile
JP Morgan, group Investment Bank
Houston, Texas, United States    
06/2010-Present: Associate at JP Morgan in Houston
Supporting the ION Trading platform. Level 2 support, including traders, troubleshooting, releases, etc.
Banking, Investment Bank
- IT - Market Data, Support IT / Senior
Company description:
"J.P. Morgan is a leading global investment bank with one of the largest client bases in the world. We serve nearly 20,000 clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Our clients operate in more than 100 countries. We offer a complete range of financial services to help clients achieve their goals. We provide strategic advice, lend money, raise capital, help manage risk, and extend liquidity, and hold global leadership positions in all of our major business lines.

Across our business, our goal is to help clients succeed, contribute to orderly and well functioning markets and support global economic growth. One of the most important functions we serve is extending credit to companies to help them grow.

We were founded more than 200 years ago and have a proud history of, in the words of one of our founders, doing "only first-class business... in a first-class way.""
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Business Objectives
Social & Personal

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